Do I need to pay 100% in advance to move my vehicle ?

No, at all; it is required only the 50% of the amount given by our sales agent
The balance of the payment will be paid upon arrival .

Do I have to be present at the time of pickup or delivery?

Yes, it is required that you or a designated representative be present at pickup and delivery. The driver will perform an inspection and some paper work must be signed. If it’s not possible for you or a representative to be there at the time of pick up, please call our customer service at: 403-250-1585

Will my vehicle be driven?

Your vehicle will be driven by the vehicle transport driver ONLY to get your vehicle on and off the transport truck. (unless that you request door to door service ) This procedure is standard for pickup and delivery. Any discrepancies will be noted and signed off by the driver on your receipt

Can I put items in the trunk of my car?

Absolutely only 250 pounds below the window line, and you MUST notified to our sales agents.

Is my Vehicle Insured?

yes once the car its placed into the trailer during transit and until delivery its completed. In any situation your vehicle is covered for all damages done while your car is in transit.

My car won’t start do you transport non-working cars?

Of course we can, there are many ways of shipping inoperable cars and we will be glad to ship yours for you.

What does door to door service mean?

Door to Door means the driver will bring your vehicle to your home. This must be done safely and legally. The transport trucks are large and need room for maneuvering without compromising the cargo. If access to your home is restricted by law or other restrictions (low hanging trees, low bridges, and narrow streets). The driver stops in truck terminal closer to your location and drives your vehicle from your home to the truck terminal and vice versa , in this process few thing are needed such us license plate , winter tires and insurance. The fee for door to door service is based on how far your location is from the truck stop.

if don’t want my  vehicle will be driven,  we have other options for you, We can hire a flat deck the prices are between $ 150-280.00 plus gst , this is at your own expense.

What does terminal to terminal mean?

Terminal to Terminal is when you drop off your vehicle at a trucking terminal closest to your home. Your vehicle is then shipped for terminal to terminal on as many trucks as it takes until it reaches a terminal nearest to you where you’re responsible to pick it up.

How much fuel should I leave on the tank ?

Its recommended to leave between 1/4 or 1/2 tank minimum